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Payment information

At Prooteq, we offer a variety of secure payment options to ensure that your spare parts purchase is convenient and hassle-free. We accept credit/debit cards, PayPal and bank transfers.

To expedite your order, please include your order or enquiry number in the payment reference. Ensuring transparency and reliability, all payments are received by Ersatzio GmbH, a German legal entity.

We understand that a smooth payment process is crucial for customer satisfaction, and that's why we strive to provide our customers with the flexibility to choose their preferred payment method. If you have any questions about our payment options or any other aspect of our service, please feel free to contact us. We're always here to help.

Payment information

Payment types we accept

Bank transfer

Direct money transfer from your bank account to the bank account of the PROOTEQ company.

Our bank account details

Bank name: Postbank Ndl der Deutsche Bank
Bank address: 66107 Saarbrucken, Germany
IBAN: DE77 5901 0066 0998 5476 62
Currency: EUR
Recipient: Ersatzio GmbH

Fees: we do not charge any additional fees for this payment method.
Please ensure that we receive the full amount. Use the payment fee option "OUR" with your bank account.


The most popular payment method among our customers.

Our PayPal account details:

Fees: due to several reasons, we do charge additional 6% for payments from within the EU and 10% for payments from outside the EU.

Additional security: Paypal offers the possibility to freeze and refund your payment.

Credit card

We accept Visa, MasterCard, Debit card

Fees: we charge additional 3% for payments from within the EU and 5% for payments from outside the EU.